German Speaking Administrator

**Permanent Opportunity Available to start ASAP**

Are you looking for a new Permanent Opportunity with a fast-growing, successful and dynamic organisation?

Do you speak fluent German?

Do you have the skills to provide exceptional Customer Service via telephone and email alongside excellent Administration support?

Do you want to join a company who are looking to expand their team due to successful growth within the company?

If so, Office Angels have the perfect opportunity for you!

Our client, based near to Longbenton and Four Lane Ends are looking for a German Speaking Customer Service Administrator to join their office on a Permanent basis to start immediately.

This is a full-time position which requires working in the office Mon - Fri 9am - 5pm alongside scheduled weekends which would be based working from home.

Weekend working will be required 1-2 weekends per month. If a weekend is worked, you will be given 2 days off Monday - Friday.

As part of the Customer Service team, you will be required to:

  • Validate submissions in line with business requirements

  • Provide phone and email support for customer queries following the guidelines issued to ensure all queries are dealt with quickly, professionally and efficiently.

  • Manage customer queries, concerns and customer expectations in accordance with our guidelines and client service level agreements

  • Manage effective communication and coordination between team members

Salary for this role is £19,500 per annum

Required Skills

  • Customer resolution experience

  • Ability to advise customers on platform usage - training provided

  • Good command of verbal and written English

  • Good time management skills

  • Highly organised and good at multitasking with the ability to prioritise workload and requirements

  • Day to day use of Microsoft Office, Outlook, Word, Excel and SharePoint

If you are available and looking for a new challenge and this sounds like the role for you, please apply online today or call Office Angels Newcastle on 0191 261 0123 to express your interest - we'd love to hear from you!

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Louise Harris