Front Office Assistant

  • Location
    Hartlepool, Durham
  • Category
    Education - Education Administration
  • Contract Type
  • Salary
  • OrganizationType

Office Angels are currently recruiting for an experienced Front of House Assistant, to join our client who are an educational facility based in Hartlepool, on a, temporary contract basis until July 2022.

This is a fantastic opportunity to support a general admin team on a long-term, temporary basis. This role could be extended past July 2022.

  • Salary: £18,328

  • This is an urgent recruit, however a notice period can be accepted for the right candidate

  • Hours: Monday - Friday, 8:30AM - 4:30PM

  • Temporary contract to start ASAP until January 2022

  • An Enhanced DBS will be required for this role

  • This role is NOT term time only, so you will be required to work throughout half term periods, however you will accrue a holiday entitlement

  • Location: Hartlepool

The role:

Office Angels are looking to appoint a highly motivated, flexible and customer focussed individual to be the first point of contact for students, staff and other visitors and to provide a positive and responsive service in person and over the phone. Working within the Front of House and Administration team, the post will cover reception duties as well as assist with general administrative support to staff and other stakeholders.

  • To act as a welcoming focal point and first point of contact for all visitors and callers (in person or by telephone)

  • To provide a prompt, responsive and helpful service for all visitors to the main reception

  • Ensure the Reception area is orderly, welcoming and accessible to all users including issuing of visitor ID and organising visitor's car parking

  • To provide a prompt, responsive and helpful service for incoming telephone calls and manage the process of calls by maximising the functions of the computerised telephone system

  • Manage absence line and log such calls, promptly passing on the details to to relevant teams

  • Assist in maintaining a diary of daily events and visitors

  • Provide information for initial enquiries including dealing with lost property and complaints

  • Manage internal and external post

  • Operate the voice-mail system

  • To undertake activities relating to petty cash, receipting of cash and banking of monies received at reception

  • To provide high quality administrative support as part of a central support function

  • Provide printing/photocopying services as and when required

  • To contribute to a front line generic initial enquiry information service for all enquiries

  • Maintain effective and secure electronic and manual filing and retrieval systems in accordance with General Data Protection Regulation (GDPR) requirements

  • Respond to all queries efficiently and effectively, displaying excellent customer services skills and maintaining a 'can do' attitude at all times

  • Assist with application & enrolment processes

Here are just some of the benefits you can expect while working on a temporary contract with Office Angels:

  • Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after

  • Access to discount vouchers with many high street brands

  • Eye care vouchers

  • Weekly pay

  • Pension scheme option (with employer contributions)

  • 28 days paid annual leave (Based on a weekly accrual)

  • Access to our assistance programme that provides free, confidential and independent advice on a range of issues including grief, stress and legal issues

If shortlisted, you will be required to interview via video software with Office Angels. If you are not contact directly within 2-3 working days of sending your application, please assume you have been unsuccessful.

We are committed to safeguarding and promoting the welfare of children and expect all staff and volunteers to share this commitment.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Lori Holtham