Facilities coordinator

  • Location
    London, Greater London
  • Category
    Admin. Secretarial and PA - Administrator
  • Contract Type
  • Salary
    £ 10.21 - £ 13 / Hourly
  • OrganizationType

Office Angels National Accounts are working with a large client supporting with recruitment for a Facilities Manager within a Government Department setting.

  • Hours: 8am - 4pm / 9am - 5pm

  • Monday to Friday 40 hours per week

  • £13 per hour pay

  • Government Security clearance Required

  • Fixed term until 30/04/2022

We are seeking a highly professional and experienced facilities Coordinator to support with an immediate start until the end of April on a fixed term contract

Facilities & Compliance Coordinator

Position Overview

Responsible for the coordination of FM services (Hard and Soft) across the estate including planned and reactive works and ad-hoc services and the upkeep and organisation of statutory and mandatory compliance information working with the respective department managers and the Lead FM Coordinator. The Facilities & Compliance Coordinator is responsible for day to day liaison with Clients, colleagues, Sub-Contractors and building users and supporting the Lead Facilities Coordinator & Departmental Managers in meeting the obligations of the contract.


The Facilities & Compliance Coordinator has a key role within the Operations Team in supporting the Management Team to ensure the delivery of the FM services are in line with the contractual and regulatory requirements. Also ensuring that KPI's within their remit or which they influence are adhered to and works are in line with the site specific schedule of works.

  • Responsible for assigning, closing and the coordination of planned, reactive, Hard and Soft FM works

  • Responsible for the work flow management of reactive and planned maintenance tasks and records. Ensure satisfactory records are kept in the CAFM system for all work orders, making sure status reflects the work and all notes are up to date

  • Ordering materials for the Operations Team and chasing up on the delivery of these where necessary to ensure the timely delivery of the required items

  • Ensure your works areas are kept presentable

  • Planning and carrying out Sub-Contractor inductions and issuing the relevant passes, liaising with Operations Management as necessary to link-in with any permit requirements

  • Coordinate and organise any compliance certification, information and data liaising with the department managers and subcontractors to ensure we are audit ready and compliant with regulatory and contractual requirements

  • Management of keys and their issuing and return

  • Archiving planned maintenance paperwork

  • Being the first point of call for all customer and Client enquires, liaise with the Helpdesk and other departments within Facilities Management

  • Maintain an inventory of uniform and PPE for the Operations Team

  • Raising of purchase orders as required for the Operations Team

  • Provide regular updates to your line manager on operational issues

  • Booking parking for all deliveries throughout the Operations department

  • To ensure all departments are updated on the teams weekly movements

  • Deputise for the Lead FM Coordinator in their absence

  • Complete any reasonable management request in a timely manner

  • Complete customer feedback calls with customers on reactive Work Orders that have been carried out

What we are looking for:

Technical Competencies

  • Experience in a similar role (allocating and managing work orders, liaising with a centralised Helpdesk Team)

  • Understanding and experience of dealing with compliance certification and the requirements for evidencing compliance

  • Understanding of permit to work systems, Risk Assessments and Method Statements

  • Understanding of Helpdesk and CAFM system workflows

  • IT literate in MS office and CAFM systems (preferable Maximo or Concept)

  • Able to demonstrate the coordination of planned and reactive services end-to-end

  • Must be able to achieve SC clearance

Behavioural Competencies

  • Is confident in making decisions and follow up these decisions with action, achieving objectives by motivating and working through others

  • Approaches challenges and problem solving in a calm logical and structured way, understanding the objective and desired outcome

  • Ability to build good professional working relationships with the wider team

  • Being able to view short-term targets in the light of longer-term objectives, work with agreed systems and procedures, and maintain accurate records

  • To continuously pursue high standards, embrace change, recognise improvement opportunities and learn from experience

  • Customer focused

  • To be well presentable with a good telephone manner

  • Analytical approach with good attention to detail, process driven

  • Well organised and good at time management

  • Fluent verbally and written in the English Language

  • Well organised and able to prioritise workload


  • Minimum of 1 year experience working in Facilities Management

  • Previous experience working on NEC3 Contract

  • Previous use of 360 scheduling software

Should you be interested to apply please click apply today or email your CV direct to jade.trevorrow@office-angels.com

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Jade Trevorrow