Events Coordinator - Fun Team!

  • Location
    London, Greater London
  • Category
    Admin. Secretarial and PA - Office Assistant
  • Contract Type
    Permanent
  • Salary
    £ 24000 - £ 26000 / Year
  • OrganizationType
    Flexible

Are you a graduate wanting to begin your career within an fast paced events role?


We are currently searching for a Events Coordinator to help deliver a portfolio of events, conferences and programmes!


If you are a highly effective communicator and have a strong desire to learn, apply now!


About the role:


JOB TITLE: Event Coordinator
JOB TYPE:
Full time, permanent
HOURS:
09:00am - 17:00pm
SALARY:
£24,000 - £26,000
LOCATION:
Central London


CULTURE: Friendly environment, supportive, bright and modern office, fantastic location, fast paced, social, easy going team!


BENEFITS: 31 Days holiday plus bank holidays, high pension contribution, progression opportunities, cycle to work scheme, season ticket loan & many more!!


DUTIES:



  • Provide excellence in customer service, particularly via telephone, website and email enquiries

  • To carry out effective planning to ensure the logistical arrangements for all programmes and events, both virtual and face-to-face including: supporting virtual delivery on Zoom and MS Teams; production of delegate badges; sending joining instructions and key information; preparing programme resources; venue sourcing; and ensuring effective delivery of materials to the venues

  • To be first line of contact for general enquires

  • To maintain the CRM areas relevant to programmes and support for the development of this system

  • Raise purchase orders and process invoices

  • Modify website-content and uploading documents to web-based forums

  • Support Marketing and Communications to ensure the events app is populated correctly and ensure optimum use of the app where relevant by delegates

  • To take minutes, make travel arrangements and undertake other general administrative duties as required

  • Attend programmes and events on occasion as required, including working outside of normal business hours when required e.g. Awards Ceremonies, residential programmes, Multi-Day Conferences

  • Compile reports, including analysis and identifying data trends

  • Co-ordinate meetings and liaise with colleagues, including supporting internal and external meetings, committees and contacts as required

  • Support the preparation of programme flyers, brochures, handbooks and wider resources to quality standards

  • To manage time and tasks effectively

  • Escalate risks to ensure delivery of tasks;

  • Maintain and contribute towards the continual improvement of office systems and procedures which enable the efficient and effective running of the organisation

  • Any other reasonable duties commensurate with the level of role


Experience, knowledge and skills required



  • Educated to a high standard - Degree level or equivalent

  • Experienced in working in a customer focused environment

  • Experienced in handling customer queries and complaints (both face to face and over the phone/email/live chat)

  • Experience of contributing as an effective team member

  • Experience of working with a range of databases or CRM systems including all aspects of data gathering and migration, input and monitoring;

  • Excellent verbal and written communication skills;

  • Ability to work independently, undertaking a high level of personal responsibility and initiative as required within the role

  • Ability to manage demanding workloads including working to conflicting deadlines whilst maintaining attention to detail

  • Excellent IT skills, including use of MS Office packages (Excel, Word, PowerPoint)

  • Experience of event management across a range of event types and styles, programme administration and support - Desirable


About you:



  • Eagerness to learn and succeed in a role

  • Confident to jump into the deep end

  • A collaborative and supporting personal style

  • Ability and willingness to provide constructive challenge

  • A passion for higher education

  • Ability to work independently

  • High level of customer service skills

  • A highly effective communicator

  • A 'can-do' attitude that allows effective working across different functions and teams



Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Bobbie Williams