Entry Level Trainee Administrator

  • Location
    Broxburn, West Lothian
  • Category
    Admin. Secretarial and PA - Office Assistant
  • Contract Type
  • Salary
    £ 18000 - £ 19000 / Year
  • OrganizationType

*Are you an entry level candidate looking to build an office career?

*Would you like to work for a market leader and a thriving successful business?

*Do you have a positive "can-do" attitude and would like to work for a happy team?

Office Angels Livingston are collaborating with a market leading business for a Permanent Entry Level Trainee Administrator. The role is perfect for someone who has basic Microsoft Office skills who enjoys is eager to learn and build a long-term career as there is lots of scope for progression within the role. Our client has regular busy periods and have just had their best year trading ever! Therefore, you will be learning from the best and have a can-do, proactive attitude. Based in Broxburn. Salary £18,000 - £19,000 per annum. The core hours are 37.5 hours Monday - Friday and times are to be agreed with the successful candidate and the role is office based.

Role Overview

You will work alongside an existing Administrator to be trained up as a Entry Level Trainee Administrator, you will support the greater Sales and Production teams to eventually own the full Sales Administration process data entry and be trained to learn about product, taking initial enquiries by phone, face to face and email and eventually processing orders, production and tracking orders through to customer delivery. Basic knowledge of Microsoft Office Packages including Excel would be an advantage however full training will be given including on internal bespoke systems.

Duties include:

  • Data entry of delivery transport, hauliers and delivery tracking of product and materials

  • Answering calls, emails and learning about product to be able to eventually handle order enquiries in a professional and timely manner

  • Helping to provide a professional customer experience from enquiry through to order dispatch

  • Being trained to take Sales Orders and processing onto the system accurately

  • Learning to raise paperwork for the dispatch of goods to the customer

  • Communicating with internal and external departments to support the team with production, carriers, and deliveries for customers

  • Assisting with tracking orders and updating tracking reports from entry to dispatch and customer delivery

  • Helping the team to manage deadlines and critical path of each order

  • Providing regular support and learning to compile reports and ensuring all records are kept up to date

Skills and Experience required:

  • Basic Microsoft Office, Excel and Word skills are an advantage

  • Ability to learn product and knowledge of product to customers

  • First class customer service and communication skills

  • Works well in a team and on own initiative

  • Proactive, willing to learn and looking for a long-term career

Interested? Please call Nadia at Office Angels Livingston today or send your CV to nadia.gray@office-angels.com

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Nadia Gray