Education Executive

Programme Administration will play an operational role in the management of one or more full-time degree programmes. Under the direction of the Programme Manager, they will plan, supervise and take part in all aspects of programme management and delivery within the programme(s) team. In such capacity, and working with the Senior Manager of Programme Administration, they will also contribute to the development and implementation of School regulations, policies and procedures for quality assurance and enhancement.

Main Duties and Responsibilities: Academic Services

  • Maintain student personal and academic status information as required and updating databases;

  • Address student requests, referring them to the appropriate person where necessary;

  • Prepare and update student handbooks and guides, course outlines and other public information, ensuring that information provided is accurate and that student needs are met;

  • Manage the student information management systems and e-learning platforms

  • Ensure local Student representatives are elected for each cohort and briefed following election of their expected responsibilities; organise student representatives' meetings and taking minutes

  • Organise students' workshops and events as required

  • Organise disciplinary procedures when needed

  • Handle email communication with students Programme Management

  • Prepare and deliver registration and induction of students

  • Prepare and deliver Timetabling / room booking processes

  • Monitor student attendance

  • Manage student seminars when necessary

  • Support the Academic Director for all academic boards, producing the requested documentation;

  • Liaise with the Course Director and course tutors to organise and deliver examinations, collecting and preparing marks for Examiners Boards and release to students

  • Prepare all academic material

  • Liaise with HR department regarding details of professors 'contracts

  • Liaise with and welcome faculty and guest speakers

  • Validate hours taught by all professors in the contract management platform

  • Support Quality management processes including the co-ordination of the work of internal and external examiners as requested by Quality Department

  • University degree

  • Excellent knowledge of the Higher Education landscape in the UK

  • Experience in liaising with academics

  • Experience in interacting with students Skills & Abilites:

  • Communication, both written and oral, in English

  • Excellent organisational skills

  • Interpersonal skills

  • Ability to work under pressure to meet deadlines

  • Ability to be proactive and work under own initiative

  • Ability to work as part of a team

  • Intercultural awareness

  • Ability to analyse and collate information

  • Excellent IT skills (including the Microsoft Office suite)

  • Ability to maintain administrative systems and procedures Personal Attributes & Qualities:

  • Good attention to detail: accurate, meticulous and conscientious

  • Dependable, reliable, punctual, flexible, self-motivated

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Nikki Toumba