Education Administrator (Programmes)


Coordinates and executes programme management responsibilities to enable the efficient and smooth running of degree programmes.

The over-all purpose of this diverse role is to act as an Account Manager to the Association This role will suit a person who is confident, willing to learn and has a positive "can do" attitude. The CEO is implementing a number of changes to its internal systems/processes meaning the role will evolve to be a much more member (client) focused role, with less administration. It's an excellent opportunity for someone to contribute to, and be involved in, an exciting time of change.

Maintain student personal and academic status information as required and updating databases;

  • Deal with student concerns and problems, referring them to the appropriate person where necessary;

  • Prepare and update of student handbooks, internship handbooks course outlines and other student guides, ensuring that information provided is accurate and that student needs are met;

  • Managing the student information management system, the intranet and e-learning platforms

  • Ensure local Student representatives are elected for each cohort and briefed following election of their expected responsibilities; organise student representatives' meetings and taking minutes

  • Organise students' events, including through 'collective projects'

  • Organise disciplinary procedures when needed

  • Handle email communication with students

Programme Management:

  • Preparation and execution of registration and induction of students

  • In charge of the Timetabling / room booking processes

  • Monitor student attendance

  • Manage student seminars when necessary

  • Support the Course Director and Academic Director for Board of Studies, Course Boards, International Jury meetings, etc producing the requested reports and updating student files for quality reviews and accreditation purposes;

  • Liaise with the Course Director and course tutors to organise and deliver examinations, collecting and preparing marks for Examiner Board and release to students

  • Prepare all academic material

  • Handle issues and queries that arise from returned marks;

  • Handle the administrative aspects of company placements when appropriate

  • Manage the student information management system, the intranet and eLearning platform

  • Liaise with HR department regarding details of professors 'contracts

Liaise with and welcome guest speakers

  • Validate hours taught by all professors in the contract management platform

  • Support Quality management processes including the co-ordination of the work of external examiners as requested by Director of Programme Administration, Quality, Data and Compliance

  • Liaise with local coordinators to support the Programme Management

  • Ensure all stationary is ordered for the start of each new academic year/semester and Raising Purchase Orders

  • Any other duties related to programme management

  • University degree

  • Excellent knowledge of the Higher Education landscape in the UK

  • Experience in liaising with academics

  • Experience in interacting with students

Skills & abilities:

  • Communication, both written and oral English

  • Excellent organisational skills

  • Interpersonal skills

  • Ability to work under pressure to meet deadlines

  • Ability to be proactive and work under own initiative

  • Ability to work as part of a team

  • Intercultural awareness

  • Ability to analyse and collate information

  • Excellent IT skills (including the Microsoft Office suite)

  • Ability to maintain administrative systems and procedures

Personal Attributes and Qualities

  • Good attention to detail: accurate, meticulous and conscientious

  • Dependable, reliable, punctual, flexible, self-motivated

  • Ability to demonstrate tact, confidentiality and discretion

Office Angels are an equal opportunities employer

Office Angels are an Employment Business

Thank you for your interest in this role. All successful applications will be contacted within 5 working days. Due to the high volume of applications we receive we do ask for your patience to wait to hear from the consultant rather than to call us directly.

If you have not heard after 5 working days then unfortunately we were unable to consider your application on this occasion.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Nikki Toumba