Ecommerce Merchandise Assistant (Hybrid working)

An exciting opportunity has arisen to work as part of the Product team, you will assist in delivering departmental KPI's with a focus on stock, despatch and purchasing. The company sell multi product ladies, men's & homeware to over 10 million customers globally. They are driven by putting their customer first by offering excellent customer service.

JOB TITLE: Ecommerce Merchandise Assistant (Hybrid working)

Contract: 12-month fixed term contract

SALARY: Up to £25,000 per annum

HOURS: 37.5 hours per week

LOCATION: 3 days working from the office in Bingley and 2 days home


  • 23 days holiday + Bank Holidays

  • Opportunity for an early finish on Friday - 3:30pm

  • Hybrid working (3 days in office/ 2 days from home)

  • Onsite free parking

  • Onsite subsidised canteen

  • 50% colleague discount on all catalogue and shop products

  • Colleague wellness programme

  • Reward and Recognition scheme

  • Learning and development opportunities

  • Discount Directory - a range of discounts at various local businesses

What will you be doing?

  • Review stock requirements and make recommendations to what is required to ensure future service in maximised

  • Ensure stocks are optimised by managing over stocks and well as under stocks

  • Placing and chasing all initial and repeat product orders as agreed with the Inbound Manager, confirming orders with suppliers

  • Identify problem styles and recommend additional demand activity to clear stocks where overstocked or a plan to ensure service risk is kept to a minimum

  • Chasing and prioritising purchase orders and completing weekly reporting

  • Carry out weekly reviews to monitor demand and ensure all information is accurate whilst making recommendations to the merchandiser regarding potential buys/cancelled orders/deferred orders/substitutes/setting of refunds etc

  • Develop a good relationship with the warehouse, working together to ensure business priorities are communicated and carried out

Your skills and experience will include:

  • Experience in despatch, stock control, purchasing, merchandising would be beneficial for this role

  • Highly numerate

  • Have excellent MS Excel skills

  • Highly organised and have excellent attention to detail

  • Proactive problem solving

  • Passionate about products

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To speak to a recruitment expert please contact Zoe Cole