Ecommerce Coordinator, Fashion

  • Location
    London, Greater London
  • Category
    Marketing and PR - Digital Marketing
  • Contract Type
  • Salary
    £ 21000 - £ 24000 / Year
  • OrganizationType

Ecommerce Coordinator

Our client has experienced strong growth over the last 12 months under a new management and ownership structure and, having established a strong base, is now entering a period of further growth and roll out.

This exciting brand places significant importance on its values which include collaboration, balancing creativity and fresh thinking with commerciality, a progressive approach to test and learn and inclusivity. Whistles aims to inspire and empower both our customers and our teams.

The business is a really fun, creative, and casual environment to work in and this is a fantastic opportunity for an ambitious individual to gain new experiences, working amongst a passionate and friendly team.

Key responsibilities include:

Product & Content

  • Product suggestions on a weekly basis to the Email & Digital Marketing teams and management of intake dates for the week ahead emails

  • Check intake dates for the product suggestions before the email is finalised to ensure the product is live and can be featured

  • Set up and manage content slots across the site

  • Launch campaign imagery across the website for new editorial campaigns

  • Responsible for the end to end product launch process on the website

  • Upload product photography and data into the web platform and launch to live

  • Collate and ensure accuracy of product data for launch: product description, product attributes (key selling points, model information) category assignments, product recommendations and internal search visibility.

  • Monitor and communicate threats to launch; constantly reviewing and adapting processes to ensure best ways of working


  • Support trading team with visual merchandising of the website to react to trade

  • Support trading team to build new categories online, update banners, badging.

  • Troubleshoot any technical issues relating to product launches with relevant internal team

  • Undertake regular site-walks to ensure accuracy of website

  • Be proactive in bringing suggestions for improvement and voicing views as part of weekly team meetings and regular team discovery sessions

  • Work with online trading manager to ensure all site categories and navigation are in-line with the brand strategy and trading trends

  • Work with SEO team to brief and implement onsite category descriptions

  • Daily site auditing; suggesting improvements, checking for accuracy, making, and briefing amends where necessary

  • Support the online trading manager and junior trading manager in optimising onsite conversion via catalogue attribute management, merchandising, sorting rules, product recommendations and search optimisation

Photography Coordination

  • Support creative team in relationship with the studio with the goal of having product photography ready in time to meet planned product launch dates and delivered within budget.

  • Compile shoot lists for Ecommerce shoots and special launches based on expected intake and mark up sheets based on priorities.

  • Work with Buying team & Senior Brand Creative Manager to make sure samples are provided for shoots

  • Liaise with studio to ensure images are sent back named accurately and delivered on time.

  • Work with the Creative team to review photography creative and process and move this forward to improve.

  • Responsible for planning the shoot calendars related to special launches

  • Update the product tracker weekly with new lines, delivery schedule, shoot dates and model name.

Desired Skills and Experience:

  • Notable experience within an ecommerce retail environment

  • Strong grounding Excel with capability to upskill

  • Excellent organisational skills with a flexible approach and ability to multitask

  • Exceptional communication skills both written and verbal

  • Technically comfortable; can understand ecommerce systems and how they work together

  • Team player, sociable, remains calm under pressure and with a good sense of humour

  • Can do, will do attitude and a drive to achieve - always looking for improvements

  • Strong attention to detail and analytical skills. Process and data driven

  • Ability to analyse an interpret data and create actions based on findings

  • Commercially minded, understands what actions will have the biggest commercial impact

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Danielle Carter