E - Commerce - Customer Service Executive

Role: E Commerce - Customer Service Executive

Location: Leeds - LS9 (Free Parking)

Hours: 09:00 - 17:30, Monday to Friday

Start Date: ASAP

Salary: £20,000 - £25,000 DOE

Do you believe that Customer Service should be tailored to each person, so they feel heard and respected? Are you passionate about going above and beyond for the customer?

If you have a great telephone manner, love being passionate about what you do and are motivated to go that extra mile, you shouldn't miss this opportunity!

You'll be working within a small, motivated, dynamic team and within a business that cares about your input.

You will be organised, thorough, efficient and confident along with having warm and friendly personality.

This opportunity is ideal for those who have previously worked in a similar position or who wants to work within an exciting, down to earth company.

Brief Overview of Responsibilities:

  • Handling all incoming phone and email correspondence efficiently and effectively

  • Managing web chats

  • Building long lasting partnerships

  • Creating a personal experience for each customer so they feel respected

  • Troubleshoot any customer issues regarding orders

  • Producing Social Media Content

  • Providing feedback to external clients

To be considered for this opportunity, you will have:

  • A clear and professional phone manner

  • Evident customer service experience

  • Be Professional, polite and motivated

Whilst we'd love to get back to every applicant, it isn't always possible. So, if you haven't heard from us within 3 days, please note that your application has not been successful on this occasion.

Office Angels are registering all new candidates remotely using our market leading digital interview and meeting software.

Office Angels is an Equal Opportunities Employer and wishes you all the best in your job search.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Stacey Hodgson