Digital Communications Executive

  • Location
    London, Greater London
  • Category
    Marketing and PR - Internal Communications
  • Contract Type
  • Salary
    £ 45000 - £ 450000 / Year
  • OrganizationType

Are you an expert Internal Digital Communications Executive?

Do you have experience in the Professional Services sector?

One of our favourite clients is looking for an Internal Comms Executive to join their small and friendly Comms team!

As the Digital Communications Executive you will be responsible for managing and producing compelling digital content for internal and external audiences. Your role will be to manage communications to enable the organisation to share information and build relationships with key stakeholders, identifying stories, activities and achievements of the service areas to share publicly and to media manage in a proactive and reactive way. If you are a creative yet analytical individual, then this is the perfect role for you!

JOB TITLE: Digital Communications Executive

COMPANY: Financial Services - Insurance

CONTRACT: Permanent


LOCATION: Central London, hybrid role

SALARY: circa £45,000

BENEFITS: 27 days Paid Annual Leave, Pension, Life Assurance, Private Medical, Season Ticket Loan, Cycle to work scheme, discretionary bonus etc.

CULTURE: Passionate, professional and friendly organisation with excellent team morale


  • Develop and maintain a strong digital presence for the business across multiple platforms, ensuring these communications are aligned with the brand's narrative

  • Ownership of company's intranet including maintenance, site navigation & page builds

  • Oversight of news flow and weekly roundup

  • Determine effective comms measurement and translate analytics into insights to inform comms strategy

  • Management of the corporate social media strategy - across LinkedIn, Twitter, Facebook, Instagram and other platforms

  • Management of corporate website content

  • Repurpose copy and develop content for digital mediums as required, e.g. Glassdoor

  • Build and maintain strong working relationships with external agencies and suppliers.

  • Provide support to other Comms team members, where required.

  • Adhere to and meet fully the expectations of the company, as set out in its policies and procedures, training material, and embedded in its systems and controls. Its policies and procedures are written to encapsulate the compliance, legal and financial crime related legislation and regulations which apply to them

  • Comply with any external rules and requirements imposed on individuals performing their role at the company

  • Promote the company's brand and values to enhance its reputation in the market

  • Delivers high quality work autonomously, including some more complex work.

  • Maintains standards even when under pressure and requirements change.

  • Provides accurate information for others, showing an advanced understanding of relevant systems and processes.

  • Anticipates changing system and process needs for own team.

  • Identifies areas for improvement to ensure quality of own work, and possibly others', ensuring standards are met in the team.

  • Actively seeks and gives feedback to improve own and others' work.

  • Seeks to learn from mistakes to keep improving own and the team's work.

  • Identifies ways to innovate and improve efficiency within own team, contributing options and supporting implementation.

  • Plans and prioritises own work, managing unexpected events and interruptions to deliver to agreed deadlines.

  • May supervise the work of others, agreeing distribution of work, setting deadlines and priorities.

  • Plans for the short to medium term (1-2 years), typically at team level.

  • Communicates plans to others and agrees adaptations where needed.

  • Secures and allocates required resources.

  • Monitors progress against plans and adapts to changing priorities.

  • Suggests and delivers process improvements for the team or own area of responsibility.

  • May manage small projects and have responsibility for some more complex parts of larger projects.

  • Resolves some complex problems within the team / area of responsibility. May delegate some routine problems to others.

  • Anticipates common and less common problems impacting the team and takes preventative measures.

  • Analyses information and the analysis of others, identifying key issues and seeking additional information to inform decisions.

  • Reviews existing options, identifies alternatives and makes recommendations.

  • Considers impact of decisions for the team and function / division.

  • Acts as a resource for problem solving for the team.

  • Contributes to communication plans for own team.

  • Identifies key influencers internally, building strong relationships for the benefit of the team.

  • Anticipates stakeholders' challenges and proactively addresses concerns.

  • Handles difficult questions and challenging conversations related to own work (and that of others if managing a team).


  • Excellent communication and interpersonal skills.

  • Good IT literacy skills in MS Outlook, Word Excel, Teams and PowerPoint.

  • Must be able to work on own imitative with a proactive and flexible attitude.

  • Able to multitask and prioritise.

  • Knowledge of social media would be a bonus

  • Experience in editing and managing intranet platforms

  • Identifies key messages, sometimes from more complex information.

  • Considers needs and preferences of audiences, adapting communication content, tone and channel accordingly.

  • Writes persuasively to engage and gain buy-in of audience.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Rebecca Barrett