Debt Adviser

  • Location
    Redditch, Worcestershire
  • Category
    Financial Services - Collections
  • Contract Type
  • Salary
    £ 22000 - £ 30000 / Year
  • OrganizationType

JOB TITLE: Debt Adviser

LOCATION: Redditch

SALARY: £30,000 per annum - OTE

OPPORTUNITY: Permanent Role

HOURS: Monday to Friday | 37.5 hour per week

BENEFITS: Hybrid Working, Career progression & Opportunity to join a vibrant team

Office Angels is delighted to be recruiting for a Debt Adviser/ Customer Call Agent to join a vibrant company based in the Financial Industry. Our client is looking for someone who has previous experience In Customer Service or similar role, wanting a new opportunity to grow their skills and further their career. This would be a fantastic opportunity for someone looking for that work life balance as this role is hybrid working with 2 days working from home.

The day to day duties in your new job would be:

  • You will be making and receiving telephone calls from businesses and individuals to recover outstanding debts

  • Handling difficult conversations in a sensitive and professional manner with customers over the telephone

  • Entering accurate records of conversations and payment agreements into a customer database

  • Following processes and guidelines regarding debt collection

  • Working in an open plan, contact centre environment - achieving personal and team targets

  • Accurately entering customer payment details into our systems - ensuring these are entered correctly first time around

We'd love to speak to candidates who:

  • Have good organisational skills and attention to detail

  • Previous experience as a Customer Call Agent

  • Want to learn and establish a career

  • Can build professional relationships with colleagues and customers

Next steps…

Apply today and, if you are suitable Rebecca will be in touch if your application is successful.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Rebecca Ivory