Customer Support Coordinator

  • Location
    Gillingham, Kent
  • Category
    Admin. Secretarial and PA - Administrator
  • Contract Type
    Permanent
  • Salary
    £ 21000 - £ 23000 / Year
  • OrganizationType
    Office

If you are passionate about customer service and have some experience within an office setting then this could be the perfect opportunity for you!


No cover letter needed - apply today


laura.bull@office-angels.com



JOB TITLE: Customer Support Coordinator


JOB TYPE: Permanent


SALARY: £21,000 - £23,000


HOURS: 8:30am - 5pm Monday to Friday


LOCATION: Gillingham


BENEFITS: Bupa Healthcare package, free on site parking, monthly rewards and incentives, volunteer days, the opportunity to join a company that invests in their people and that offers growth


CULTURE: Friendly, professional, focused team of 8 Coordinators that report into the Service Manager. This company offers extremely modern working facilities, and they are proud to invest in their staff


DUTIES:



  • Answering client calls and transferring calls to relevant team members

  • To provide a high level of customer service to your own portfolio of clients

  • Undertake general administration duties relevant to your position including data entry and responding to emails and telephone calls

  • Respond to client email inquiries and try to resolve any complaints

  • Ensure all necessary paperwork is obtained and processed

  • Always be professional and customer-centric

  • To learn the roles within and be prepared to provide assistance to the Support Team


WHO WE ARE LOOKING FOR:



  • Somebody with fantastic customer service skills

  • Experience working in an office setting ideally within an administrative role

  • Super organised

  • A friendly, professional, eager-to-learn individual that wants to be part of a larger close-knit support team

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Laura Bull