Customer Sevice Executive

  • Location
    Windsor, Berkshire
  • Category
    Customer Service - Customer Service Advisor
  • Contract Type
  • Salary
    £ 25000 - £ 30000 / Year
  • OrganizationType

Customer Service Executive - Windsor - Luxury

Hours: 9am - 6pm, or 8.30 - 5.30pm
Salary: £24,000 - £28,000
Company benefits: Bonus potential, pension, gym membership, free and private health insurance

We Are you inspired by design and the world of luxury products? If you are an ambitious, friendly and articulate person, with the confidence to relate to and communicate with international VIP customers. This is an exceptional opportunity to work for a luxury, global interior design and textiles company, supplying products of elegant and superb quality across the globe. You will need world-class Customer Service, Outlook, MS Office & basic or intermediate Excel skills to succeed in the role. The job is set in an office in the beautiful heart of Royal Windsor with beautiful surroundings!

Role & Responsibilities:

  • You will be the first point of contact for new and existing customers

  • Providing excellent customer service over the phone and email

  • Building and maintaining strong working relationships with high-level customers

  • Consulting customers on their requirements and providing quotations

  • Processing orders and keeping the customer up to date on their orders

  • Working with internal and external teams, sales, distributors, and marketing

  • Supporting the sales team with recording and following up on new opportunities

  • After-sales calls are completed to ensure products have arrived and the customer is happy

  • Assist and attend trade shows, in the UK and internationally

About you;

  • Excellent communications and customer service skills

  • Experienced in supporting a customer through an order to delivery

  • Able to work independently, looking after your own customers

  • An art and design background in textiles or interiors is preferred but not essential

  • Competent user of MS Office. SAP is desirable but not essential

If you are interested in this position, please apply today or any questions please contact The closing date for applications is Friday 24th June. We look forward to receiving your application.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Sam Warnes