Customer Service/Sales Administrator

  • Location
    Glasgow, Glasgow City
  • Category
    Admin. Secretarial and PA - Administrator
  • Contract Type
  • Salary
  • OrganizationType

The Role - B2B Sales/Customer Service Administrator

Location - Glasgow/Home based

Salary - £18,700K (rising to £20k with regular increments)

Hours - 9.00-17.00

We are looking for an ambitious B2B Sales/Customer Service Administrator
to join our rapidly growing client specialising in B2B retail sales.

The initial training for this role will be office based, but the role will be based working from home - the hours of work are 8.30 to 17.00 or 9.00 to 17.30 with one hour lunch.

Salary - starting £18,700K with salary increase of £325 every three months until £20K.

You will thrive in a fast-paced environment and have a real interest in interacting with customers. Your communication skills need to be well developed and if you have a desire to succeed - then this is the perfect role for you!

What the role involves:

* Manage existing and new relationships with customers
* E-mail management - dealing with incoming enquiries via centralised mailbox
* Issuing quotations
* Liaising with clients regarding lead times
* Tracking sales leads/enquiries and keeping on top of any required follow up
* Answering Inbound calls from Customers to track orders/ arrange parts/returns
* Liaising with suppliers and ensuring orders will be processed with the set timescales


* Confident and professional telephone manner
* Comfortable in a sales environment
* Customer focused attitude
* Genuine drive and willingness to get results for clients 
* Have 12+ months continuous Sales/CS experience preferably in an Administrative role.
* Excellent MS office skills - including Excel.

The role will ideally suit someone who is comfortable speaking with customers/suppliers & working within a fast-paced sales environment.

If you are interested in this role please contact us to discuss your experience and to find out more about our client.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Victoria McEwan