Customer Service Support - Training Supplies Provider!

  • Location
    Bradford, West Yorkshire
  • Category
    Customer Service - Other Customer Service
  • Contract Type
  • Salary
    £ 19500 - £ 210000 / Year
  • OrganizationType

JOB TITLE: Customer Service Support - Training Supplies Provider!

SALARY: Up to £20,000

LOCATION: Bradford, BD3 - Free Car Parking!

HOURS: 36.25 hours per week Monday to Friday 9:00am - 5:00pm with 45 mins lunch

BENEFITS: Generous 25-day holiday entitlement (in addition to 9 bank holidays) rising to 26 days after 5 years' service and 27 days after 10 years' service, Healthcare Plan, Comprehensive Induction and Ongoing Learning and Development, Staff Recognition Scheme, Free Perk Box Account, Free Parking, Wellbeing platform, life assurance

The company: You will join a successful business

Your new role: Working in a friendly team of 9, you will be liaising with customers where you'll be first point of contact for a wide range of enquiries.

On a day-to-day basis, you'll use your natural warmth, energy and personality to help customers - your excellent listening and questioning skills will allow you to quickly establish the reason the customer is getting in touch with us. Your drive to provide that great customer experience will mean you'll take ownership of each enquiry through to resolution.

Queries will reach you by phone, email and even post. You could be helping a customer place an order - which is likely to include taking a payment. Or you might be helping a customer with delivery arrangements for their recent purchase. They might even need to return something to us - you'll be there to make that process easy and straight forward for them.

To be successful in this role you will have:

� Excellent customer service skills

� Competency of MS Office including Outlook, Word, and Excel

� Ability to build strong relationships

� Strong attention to details skills

If you are interested and meet the above criteria, please apply today! Due to the high volume of CVs we are currently receiving we are unable to reply to

each application. If you have not heard from us within 3 days, then unfortunately you have been unsuccessful on this occasion. Thank you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Olivia Hopkins Martin