Customer Service Supervisor

  • Location
    Bristol, City Of Bristol
  • Category
    Admin. Secretarial and PA - Administrator
  • Contract Type
    Contractor
  • Salary
    £15.00/Hourly
  • OrganizationType
    Office

Customer Service Supervisor - Manufacturing


📍 Location: Bristol
💼 Job Type: Temp - Permanent, Full-Time (Fully On-Site)
💰 Salary: Up to £35,000 per annum
🕣 Hours: Monday to Friday, 8:30am - 4:30pm


About the Role
We are a well-established manufacturing business specialising in the production of calendars and diaries. We are seeking an experienced Customer Service Supervisor to join our Bristol-based team on a permanent, full-time basis. This role is fully on site and plays a key part in ensuring smooth customer service operations and order fulfilment.


Key Responsibilities




  • Supervise and support the customer service team




  • Manage customer enquiries and maintain strong client relationships




  • Process and oversee customer orders from receipt to dispatch




  • Check stock availability and liaise with production teams




  • Coordinate manufacturing schedules with customer demand




  • Maintain accurate records and internal systems




  • Ensure consistently high levels of customer service




About You




  • Previous customer service experience within a manufacturing or production environment




  • Experience in a supervisory or team leader role




  • Strong organisational and communication skills




  • Confident handling orders, stock checks, and customer interactions




  • Reliable, proactive, and detail-oriented




What We Offer




  • Permanent, full-time position




  • Fully on-site role in Bristol




  • Salary up to £35,000 per year




  • Monday to Friday working hours (8:30am - 4:30pm)




  • Stable role within an established manufacturing business




to apply please email your cv to mackia.barrington@office-angels.com

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.



Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


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To speak to a recruitment expert please contact Mackia Barrington