Customer Service Specialist

  • Location
    Basingstoke, Hampshire
  • Category
    Customer Service - Customer Service Assistant
  • Contract Type
    Permanent
  • Salary
    £ 25000 - £ 29000 / Year
  • OrganizationType
    Office

A world leading manufacturer is seeking a Customer Service Representative to join their busy team in Basingstoke, you will be the main point of contact for new and existing customers. This role is varied and would suit someone with exceptional communication skills.


Salary: £25,000 to £29,000


Hours: Monday to Friday 8.30am to 5.00pm


Benefits: Attractive annual leave allowance including bank holidays off, Company pension, bonus scheme, free parking and a lot more.


Your main responsibilities will be



  • Designated Account responsibility, dealing directly with our Manufacturing partner

  • Quote and Data entry, Contract Review, handling of NDA's where necessary

  • Manual Order entry, Order Processing & Order acknowledgements

  • Awareness of multi-currency processes

  • In-house communication with Sales Managers

  • Setup of new customer accounts, processing Application Forms, End User Statements

  • Running weekly systems reports and performing updates to sales orders where necessary

  • Management of weekly Order Books and Shipping reports with Manufacturer and Shipping Warehouse


This amazing company will look to recruit candidates with the following;



  • Advanced office experience conversant with Microsoft Office

  • Advanced organisational skills within Microsoft Outlook

  • Excellent communication and telephone skills required providing assistance to customers, suppliers and colleagues

  • Demonstrate the ability to learn new systems


If you think your skills and experience match the above then apply today with your up to date CV or alternatively for a quick response call 01256 466725 and speak to Simon to discuss this role in further detail.


Our client is able to interview ASAP for a quick turnaround - so don't miss out!!


Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Simon Lock