Sales Support Administrator

  • Location
    Northampton, Northamptonshire
  • Category
    Customer Service - Customer Service Advisor
  • Contract Type
  • External Reference
  • Salary

Sales Support Administrator £21,000

We are working in partnership with a company who are a global recognised leader within the Industrial Cleaning Industry with multiple impressive awards under their belt. A fantastic opportunity has become available for a Sales Support Administrator to join the vibrant team. This role is primarily responsible for providing effective Customer Service for internal and external customers by utilising excellent, in-depth knowledge of company products and programs - for which full, comprehensive training will be provided.

Reasons to work here:

  • Modern open plan offices with break out area and kitchen facilities

  • Free parking

  • 35 hour week on rotating shift basis 8:00 - 16:00 / 9:00 - 17:00

  • 25 days holiday + bank holidays

  • Employee recognition scheme

  • Company pension scheme contribution 6%

Your role will include…

Managing Sales and Marketing enquiries over the telephone and forwarding information to appropriate Sales Team, having recorded the details of the enquiry into the CRM system.

  • Management of the demonstrations diary for the Sales Teams via outlook

  • Maintain and produce sales reports and asset lists

  • Recording sales leads generated by Service Team.

  • Maintain marketing, pricing and quoting files on behalf of Certified Partners

  • Processing all Certified Partners Orders for equipment and machinery

  • Single point of contact for all Certified Partner including organising ad hoc events

The experience and skills required for this role…

  • Excel skills are essential

  • Experience with Microsoft Office packages

  • Excellent customer service/administration skills

  • Clear and confident verbal and written communication

  • Ability to work to strict deadlines in a pressured environment

  • Internal database/CRM management

  • Great interpersonal skills and a friendly, approachable manner

  • Team player

  • Attention to detail, organised & methodical

Did the above tick all the right boxes? Do not delay in applying. Upload your CV today and contact Amy Shaw on 01604 628280 for more information.

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To speak to a recruitment expert please contact Amy Shaw