Customer Service / Sales & Admin Support

Office Angels are recruiting for a Customer Service / Sales & Admin Support paying £9.13 - £9.61 per hour.

The role is temping to start with however will go permanent for the right candidate. The permanent salary is £19,000 - £22,000.

The working hours are: 08:30am-17:00pm - Monday - Friday

To be considered for this position you must have access to your own transport.

Our client are market leading in both quality and volume. They are a family owned, long term successful company guaranteeing employment stability, long term growth opportunities with a drive to always improve.

Sales/Admin Support

  • Analysing Monthly Stock Reports

  • Handling business expenses and reporting

  • Managing meetings and minute taking/summarising

  • Handling of general office admin - Inbound/Outbound post, filing

  • Purchase invoices and supplier liason

  • Purchasing and monitoring of office supplies

  • Managing business travel and arranging appointments/hotels/transport

  • Managing customer open houses and company meetings

  • Organising team events and lunches

  • Support on adhoc projects such as building and process improvements

  • General reception duties

  • Sales assistance to Manager, prospect hunting, sample arranging/following up

  • Data entry into CRM/Transport/Sage Systems

  • Price maintenance - informing customers and maintaining system

  • Standard Price list maintenance/creation

  • Proof reading of marketing documents

  • Some proactive selling

Customer Service

  • Credit Control - Handling of customer accounts/outstanding invoices

  • Handle and follow up on finance charge invoices

  • First line phone assistance for customers

  • Order processing (from verbal/emailed orders/via webstore)

  • Project management on orders involving assembly

  • Quotations

  • Verify stock availability/Monitor Inventory levels

  • Identify products based on customers needs for spare parts/orders

  • Recommendations and add on sales of ancillary products/accessories

  • Order follow up to ensure leadtimes are met

  • Quotation and monthly order follow ups

  • Maintaining customer database

  • Transport quoting and planning/booking for outgoing deliveries/Customer orders

  • Working alongside the Area Manager to provide first class customer service

  • Working with Supply Chain to ensure leadtimes are met

  • Provide After sales service/technical assistance on products

  • Invoice and Credit note creation

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser:

To speak to a recruitment expert please contact Sadie Watts