Customer Service Representative

  • Location
    Guildford, Surrey
  • Category
    Customer Service - Customer Service Advisor
  • Contract Type
    Permanent
  • Salary
    £ 26000 - £ 28000 / Year
  • OrganizationType
    Home/Office

Customer Service Representative


Guildford (Free parking)


£26,000 - £28,000 per year DOE + Performance bonus, Hybrid working, pension scheme, 20 days holiday +BH team away days & SO MUCH MORE!!


Monday to Friday, 9:00 AM - 5:30 PM


Interviewing ASAP!


Overview:


Join an established market-leading retailer, specialising in their field.


Our client is experiencing continued growth and is seeking driven and passionate Customer Service Advisors to support their busy customer service department.


Responsibilities



  • Handle customer enquiries via phone and live chat

  • Process sales and purchase orders with efficiency

  • Manage delivery dates to meet customer expectation

  • Cultivate and maintain relationships with customers and suppliers

  • Resolve customer complaints promptly and professionally

  • Maintain accurate records of customer interactions

  • Collaborate with colleagues when necessary


Skills/Experience:



  • Prior experience in a Customer Service environment

  • Excellent written and verbal English

  • Good organisational skills

  • Polite and friendly manner

  • Ability to prioritise daily workload


Don't miss out on this exciting opportunity! Apply now by emailing Annie.hollidge@office-angels.com to find out more.


Please note that due to a high volume of applications, only successful candidates will be contacted. Good luck!


Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity's, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


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To speak to a recruitment expert please contact Annie Hollidge