Operations Assistant

  • Location
    Northampton, Northamptonshire
  • Category
    Customer Service - Customer Service Assistant
  • Contract Type
  • External Reference
  • Salary
    20000 £ - 24000 £ / Year

Operations Assistant £20,000 - £24,000

Do you want to join an International Brand where your career can really take off?

This isn't just a job, this is the start of a very exciting career!

We are working in partnership with an award-winning company who are a globally recognised leader within the Manufacturing and Retail Industry. A fantastic new opportunity has become available, due to growth, for an operations assistant to join the fast paced, vibrant team.

Reasons to work here:

  • The company is going from strength to strength having seen rapid over the last 3 years, now is your chance to join and grow with a prestigious organisation

  • 60 awards won spanning 50 countries

  • Family culture has remained at the heart of the company; fun, down-to-earth, hard working and passionate team who genuinely love their brand

  • Free parking

  • 20 days holiday + bank holidays + an extra day for every year worked at the company

  • Book club

  • End of month lunch

  • Hours: 8:30 - 17:00 30 minutes lunch

Your role will include:

  • Processing B2B and B2C orders from a range of UK and International customers through to invoicing stage

  • Point of contact between Sales, E-Commerce, Marketing, Warehouse and Finance teams solving queries to ensure customer satisfaction

  • Update pricelists and commercial invoice templates to ensure they have the available products

  • Prepare all documentation such as commercial invoices, packing lists and anything else required per customer order to ensure packing and successful shipment

  • Be able to provide knowledge and advice about products to customers

  • Manage customer service enquires including returns through to resolution, through social media, email and on the phone

  • Ensure weekend customer service is covered once a month (2 hours Saturday 2 hours Sunday, this can be done from a laptop at home)

The experience and skills required for this role:

  • Proactive and able to prioritise workload

  • Successful within a fast paced environment

  • Previous Sales Order Processing experience is desirable

  • Exceptional organisation and communication skills

  • Team player and able to help within other department if needed

  • Ability to multi task

  • Proficient in MS Office systems

Did the above tick all the right boxes? Do not delay in applying. Upload your CV today and contact Amy Shaw on 01604 628280 for more information.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Amy Shaw