Customer Service Executive £18,000 per annum

Customer Service Executive


£18,000 per annum


Camberley


Permanent


Are you looking for a long term career? Want to develop your customer service skills in a growing company? Our client is a UK based payment solutions business located in Camberley who are looking for a personable and charismatic individual who is capable of learning from fellow colleagues.


Key Responsibilities



  • Communicates with team members to process and manage customer applications

  • Manages correspondence from internal and external customers by answering emails and telephone calls

  • Handle complaints, provide appropriate solutions and alternatives within certain time limits

  • Assists in planning the workload of the dept. for the day and completes, drafts, formats, and prints relevant documents



  • Maintains accurate up to date records on the company CRM

  • Photocopies, scans and files appropriate documents as needed

  • Interacts closely with the Customer Service team



Candidate Experience/Requirements



  • Prior Office Experience essential

  • Ability to handle a large amount of inbound calls and emails

  • Strong Attention to Detail

  • Ability to Work Without Supervision

  • Excellent Time Management Skills



  • Exceptional Communication and Customer Service Skills

  • Technical Skills, Including Proficiency with Microsoft Office Programs

  • Strong Prioritisation and Organisation Skills

  • Ability to Handle Confidential Information

  • Strong Record Keeping Skills



  • Ability to Multitask



Please contact Paige Harding on paige.harding@office-angels or call on 01344862422 to discuss this exciting role in more detail.


Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


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To speak to a recruitment expert please contact Paige Harding