Role: Customer Service Executive - Friendly, Social Office
Location: Leeds Dock (outskirts of the centre), Hybrid Working after probation
Hours: 09:00 - 17:30, Monday to Friday
Start Date: ASAP
Salary: £21K (self-progression scheme up to £23K)
Do you want to work in an exciting, growing business as part of a dynamic team? Are you from a hospitality or retail background and dream of having your evenings and weekends back?
We are proud to continue our partnership with a luxury retailer in Leeds to find them a Customer Service Superstar to join their ever-growing, friendly team. This business's ambition knows no end and they've had outstanding success over the last few years and so they are looking for positive, driven people to join their team. If you are a confident communicator, are passionate about people and want to be a key element of an exciting business, you shouldn't miss this opportunity!
You'll be based in a fantastic location just a 15 minute walk from the train station within a business that cares about your input on products and understands that you are the voice of the company.
This business is going from strength to strength and this role will be within their Furniture team so you'll be assisting with organising deliveries and assisting customers with the assembly instructions over the phone. We've all been there when it comes to assembling furniture so patience and a good sense of humour is a necessity!
You will be organised, thorough, efficient and confident along with having positive and friendly personality. This business really cares about their culture and team well-being which is why our candidates love working here.
This opportunity is ideal for those who have previously worked in a similar customer focused position, within hospitality or an office administrator who wants to work within an exciting, growing business that will invest in you as they grow.
Brief Overview of Responsibilities:
- Handling all incoming phone and email correspondence efficiently and effectively
- Creating a personal experience for each customer so they feel respected
- Troubleshoot any customer issues regarding orders and assembly guides
- Updating the customer as each stage of the process
- Assisting with Trustpilot
To be considered for this opportunity, you will have:
- A clear and professional phone manner
- A friendly and positive attitude
- Evident customer service experience
We are reviewing applications daily so please keep an eye on your phone and emails as we can't wait to talk through this opportunity with you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
To speak to a recruitment expert please contact
Mo McHugh