Customer Service Executive - Hybrid - Friendly Social Office

  • Location
    Leeds, West Yorkshire
  • Category
    Customer Service - Customer Service Assistant
  • Contract Type
  • Salary
  • OrganizationType

Role: Customer Service Executive - Friendly, Social Office

Location: Leeds City Centre, Hybrid Working

Hours: 09:00 - 17:30, Monday to Friday

Start Date: ASAP

Salary: £21K (starting salary)

Do you want to work in an exciting, growing business as part of a dynamic, social team?

Office Angels are proud to be working with a luxury retailer in Leeds City Centre to find them a Customer Service Superstar to join their ever-growing, friendly team. This business has had outstanding success over the last few years and so they are looking for ambitious, driven people to join their team. If you are a confident communicator, are passionate about people and want to feel heard within a business, you shouldn't miss this opportunity!

You'll be based in a fantastic city centre location within a business that cares about your input on products and understands that you are the voice of the company.

This business is going from strength to strength and this role will be within their Furniture team so you'll be assisting with organising deliveries and assisting customers with the assembly instructions over the phone.

You will be organised, thorough, efficient and confident along with having positive and friendly personality.

This opportunity is ideal for those who have previously worked in a similar position (experience of assisting customers with furniture instructions is desirable) or an office administrator who wants to work within an exciting, growing business that will invest in you as they grow.

Brief Overview of Responsibilities:

  • Handling all incoming phone and email correspondence efficiently and effectively

  • Creating a personal experience for each customer so they feel respected

  • Troubleshoot any customer issues regarding orders and assembly guides

  • Updating the customer as each stage of the process

To be considered for this opportunity, you will have:

  • A clear and professional phone manner

  • A friendly and positive attitude

  • Evident customer service experience

We are reviewing applications daily so please keep an eye on your phone and emails as we can't wait to talk through this opportunity with you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Mo McHugh