Customer Service Executive

  • Location
    Chelmsford, Essex
  • Category
    Customer Service - Customer Service Assistant
  • Contract Type
    Permanent
  • Salary
    £24,000.00/Year
  • OrganizationType
    Office

Customer Service Executive


Chelmsford, Essex


£24,000 per annum + bonus (OTE up to £35k)


Monday - Friday, 08:30 - 17:00


Benefits



  • Competitive salary, depending on experience, plus excellent bonus schemes

  • Hybrid working possible after probation

  • 28 days of annual leave (inclusive of public holidays)

  • Regular team socials and events

  • Professional working environment with full training

  • Regular travel both domestic and international representing the business at events.

  • Excellent progression, with a background of promoting from within.


The company


My client is a busy exhibitions and events company who have been established since 2009. They work with a diverse range of companies, from global large-scale contractors to niche technology providers. The company put on events locally and globally and are looking for someone to help grow the business through engaging relevant clients who want to position themselves as key players within the trade shows and exhibition that are organised.


Duties



  • To have a full understanding of each event taking place

  • Call previous attendees from the company database to invite them to the upcoming events

  • Create new leads

  • Answer any questions or queries from the attendees

  • Register confirmed attendees on the database

  • Build relationships with guests

  • Coordinate with the production team

  • Travel to the events to represent the business as required

  • Working towards achievable KPI's


The ideal candidate



  • You'll be excited to work for a growth-stage business

  • You'll have exceptional customer service and relationship building skills

  • You'll have a professional telephone manner

  • You'll have an interest in the military and armed services

  • You'll enjoy working with a smart team in a fast-paced environment

  • You'll enjoy the independence of running your own client desk

  • You'll have a willingness to travel and attend conferences, social events and other meetings

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


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To speak to a recruitment expert please contact Sarah Louise Smith