Customer Service Manager -T2P

  • Location
    Erith, Kent
  • Category
    Customer Service - Customer Services Manager
  • Contract Type
    Contractor
  • External Reference
    JN-032020-123260
  • Salary
    13 £ - 17 £ / Hour

** A great opportunity for a Customer Service Manager to start on Monday 23rd March**



JOB ROLE: Customer Service Manager


JOB TYPE: Temporary to Permanent Role


HOURS: 9am-5pm with an hour for lunch


SALARY: £13-17phr (£25-30k)


LOCATION: Erith


BENEFITS: Free parking, relaxed office environment, immediate interviews available



At Office Angels we know how truly fantastic our temps are.


We recognise this by rewarding our temps with:



  • Weekly pay with contributory pension and 28 days annual leave

  • Exclusive employee access to retail and leisure discounts including high street stores, mobile phone contracts and travel providers

  • Regular incentives for our most deserving angels, including our Angel of the Month award and lunch delivered to your workplace

  • 24/7 access to our Employee Assistance health and wellbeing programme, plus vouchers for eye tests and free glasses

  • A dedicated and experienced Candidate Manager, on hand to assist with any queries you have while temping and provide an in-house payroll service



Want to join our team? Read on to find out about one of our hottest jobs…



About your role:



  • You will be managing a team of 2-3 Customer Service Advisors responsible for answering customer calls, managing the business mailbox and dealing with tracking queries, personally managing escalated queries

  • You will provide essential business support to the Head of Operations including weekly reports and daily performance updates

  • Full training will be given on the bespoke internal system and on company processes in order to help you manage your team efficiently


About you:



  • You are a proactive individual with a passion for delivering excellent customer service

  • You have experience in managing people, preferably within the Logistic/Distribution industry

  • You are available to interview W/C 16th March and start Monday 23rd March



Is this the opportunity you've been waiting for?



Please upload your CV to apply today or call Amber Bassom or Keileigh Lanaway on 01322 286712 to find out more about this or any of our other hottest jobs.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://www.office-angels.com/candidate-privacy

To speak to a recruitment expert please contact Amber Bassom