Customer Service Executive

  • Location
    London, Greater London
  • Category
    Customer Service - Call Centre - Inbound
  • Contract Type
    Permanent
  • External Reference
    JD/DHO/CSE/01
  • Salary
    20000 £ - 21000 £ / Year

**Exciting opportunity for a candidate with Knowledge in Customer Service to work within a Leading Luxury Furniture Head Office!! The role would be for a Customer Service Team Executive who has experience with excellent administration and communication skills!!**



JOB ROLE: Customer Service Executive


JOB TYPE: Permanent


HOURS: Monday - Friday (9am - 5pm)


SALARY: £20,000 - £21,000


LOCATION: West End, London



DUTIES INCLUDE BUT ARE NOT EXCLUSIVE TO



  • Investigate and resolve escalated customer complaints and queries to provide satisfaction and secure positive relations between the company and customers

  • Answer customer enquiries in an efficient and timely manner to guarantee customer satisfaction and brand loyalty with every enquiry

  • Actively and diligently monitor and provide customer feedback to relevant departments to help continually improve customer experience


SKILLS, EXPERIENCE AND ATTRIBUTES REQUIRED



  • Experience working in Customer Service

  • Genuine passion for providing the highest level of customer service

  • The ideal candidate is friendly, has a strong attention to detail

  • Ability to use multiple systems and multitask in a fast paced environment

  • Able to effectively communicate to a wide range of people via telephone or email

  • Ability to quickly assess a situation and problem solve to point of resolution



NB: If this company and position appeals to you then please email your CV to oxfordstreet@office-angels.com quoting reference:


Advertised by Office Angels, Oxford Street branch. If you feel this role is for you, please apply directly or EMAIL your CV to Jodie.lea@office-angels.com quoting reference: JD/DHO/CSE/01


Please note that due to a high volume of response Office Angels receive; only successful candidates will be contacted. For the purposes of the Regulations, please note that Office Angels in the provision of these services will be operating as a recruitment agency. Office Angels are an equal opportunities employer

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


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To speak to a recruitment expert please contact Jodie Drayan