Customer Service Executive - £22,000 per annum + Free Gym!

  • Location
    Ascot, Berkshire
  • Category
    Customer Service - Call Centre - Inbound
  • Contract Type
    Permanent
  • External Reference
    JN-032020-125162
  • Salary
    20000 £ - 22000 £ / Year

Customer Service Executive


Permanent or T2P Opportunity


Free Parking, Gym Onsite and other benefits!


£20,000 - £22,000 per annum


Ascot


Are you looking for a new opportunity in Customer Service? Are you working in retail and looking for your big break? Do you want to work for a company that can offer amazing benefits? Then we have the role for you…


Office Angels are proud to be working with a client based in Ascot who are looking to recruit a Customer Service Executive to join their team. The role will be to provide a first class telephone and administrative service to all external and internal customers whilst maintaining accurate and detailed system notes.


Key Responsibilities



  • Responding to incoming calls in a polite and professional manner

  • Handling internal / external emails

  • Handling incoming and outgoing mail whilst adhering to company procedure

  • Collection of outstanding accounts through inbound and outbound calls

  • Processing and allocating payments, both cheque and card

  • Accurately updating and noting accounts

  • Resolving and logging daily enquiries

  • Responding to all written correspondence

  • Processing of documents received daily under company guidelines and procedures

  • Using in house systems to complete daily admin duties

  • Using Office applications such as Excel, Word, Outlook, Access to complete admin duties

  • Data entry onto internal database

  • Complete all admin duties set by team leaders



Candidate Requirements



  • Previous experience within a Customer Service role

  • Effective communication skills

  • Excellent organisation skills

  • Proficient on Microsoft Office

  • Candidate must be a car driver due to office location


Benefits



  • 25 days holiday plus bank holiday

  • Free onsite gym

  • Free parking

  • Social and charity events- Skydiving, Mountain walks, paintballing and much more!


If you would like to apply for this role then please contact Paige Harding on 01344 862 422 or email a copy of your updated CV to paige.harding@office-angels.com or laura.dulwich@office-angels.com


Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://www.office-angels.com/candidate-privacy

To speak to a recruitment expert please contact Paige Harding