Customer Service/ Complaint Handler

  • Location
    Dartford, Kent
  • Category
    Customer Service - Customer Service Assistant
  • Contract Type
    Permanent
  • External Reference
    JN-032020-125423
  • Salary
    £22,000.00/Year


JOB TITLE: Customer Service/ Complaint Handler



LOCATION: Dartford



HOURS: Monday - Friday 7:30am- 4:30pm



BENEFITS: 25 days + bank holiday, Free parking, Progression opportunities, 4:30pm finish



SALARY: £22,000



We're teaming up with the Customer Manager to find a Customer Service/ Complaint Handler to join a UK leading business.



The day to day duties in your new job would be:




  • Handling customer complaints via phone/ email/ social media

  • Assisting members of the public with queries

  • Responding to email enquiries

  • Escalating jobs and transferring queries to correct contacts

  • Logging jobs on to the system



We'd love to speak to candidates with:




  • Experience within Utilities sector highly beneficial

  • Resilient, calm and collected

  • Previous customer service/ complaint handling responsibility

  • A love for being busy and dealing with queries



Next steps….



Apply today! If your CV is suitable for the role, I will be in contact to find out more about you and tell you more about the position.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


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To speak to a recruitment expert please contact Laura Cook