Customer Service Co-Ordinator

  • Location
    Bradford, West Yorkshire
  • Category
    Customer Service - Customer Service Advisor
  • Contract Type
    Permanent
  • External Reference
    JN-122019-109565
  • Salary
    19000 £ - 21000 £ / Year

Job: Customer Service Co-Ordinator


Hours: 9am - 17pm Monday to Friday


Location: Bradford


Salary: £19,000 to £21,000 depending on experience


Contract: Permanent


Start date: ASAP



Are you a motivated and hardworking individual with customer service and administration experience? Do you have strong communication skills and the ability to work in a fast-paced environment? If so, we have an excellent opportunity to join an established company in the Bradford area working within a small customer service team.



Duties



  • Answering high volume inbound calls and providing support

  • Liaising with customers and drivers regularly making sure requirements have been met

  • Responding to invoice queries

  • Inputting delivery notes onto the system

  • Assisting drivers with any queries or questions

  • Managing the incoming mail and dealing with enquiries

  • Placing outbound calls to check progress of queries



  • Any ad-hoc duties required



Skills required



  • Confident communicator with excellent customer service skills

  • Strong PC skills and a keen eye for detail

  • Working knowledge of Microsoft packages

  • Sage experience is desirable but not essential



This role would suit applicants from Bradford, Halifax and surrounding areas.


If you would like to apply for this role please submit your details online for consideration. You will be contacted within 48 hours if your details have been shortlisted for this role.



Office Angels is an Equal Opportunities Employer.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


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To speak to a recruitment expert please contact Zoe Cole