Customer Service Associate

  • Location
    Fareham, Hampshire
  • Category
    Customer Service - Customer Service Advisor
  • Contract Type
    Permanent
  • External Reference
    JN-122019-107831
  • Salary
    £16,330.00/Year

*Customer Service Associate*


SALARY: £16,330


JOB TITLE: CUSTOMER SERVICE ASSOCIATE


LOCATION: FAREHAM


TYPE: CUSTOMER SERVICE


BENEFITS: PENSION SCHEME, HEALTH CASH PLAN, CYCLE TO WORK SCHEME, EMPLOYEE DISCOUNT SCHEME, OCCUPATIONAL HEALTH, EMPLOYEE ASSISTANCE PROGRAMME


CULTURE: SUPPORTIVE AND FRIENDLY TEAM


We are recruiting for 2 Customer Service Associate who will play an integral part in the success of the business.


The day to day duties in your new job will be:



  • Handling calls and transferring to correct department

  • Contacting customers to book health appointments

  • Cancelling and rearranging patient appointments

  • Taking card payments over the telephone

  • Managing the telephone voicemail service with relevant responses


We'd love to speak to candidates with:



  • Previous Customer Service experience ideally in an inbound contact centre environment but not essential

  • A fantastic "can do" attitude with outstanding communication skills

  • Impeccable attention to detail

  • Good IT/keyboard skills

  • A flexible and adaptable work ethic


Full-time shift pattern - 37.5 hours per week Mon / Fri and 3 hours on 1 Saturday in 4.


Next steps….


Apply today or call Kimberley for further information.


If this sounds like the right role for you then please send us your CV. By registering with Office Angels you will benefit from the support of a dedicated and experienced recruitment consultant, have access to various interviewing techniques, regular updates of the local employment market and consistent feedback on all applications. This service is offered right through to the day you start your new role and beyond!


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