Customer Service Advisor

  • Location
    Manchester, Greater Manchester
  • Category
    Customer Service - Customer Service Advisor
  • Contract Type
    Permanent
  • External Reference
    JN-012020-112031
  • Salary
    £18,000.00/Year

Customer Service Advisor


Manchester City Centre


£18,000 per annum


Hours between 8am and midnight Monday - Sunday (taxis will be provided home when working late nights)


25 days holiday



Office Angels are currently recruiting for a Customer Service Advisor to join our client, a growing, dynamic company in Manchester City Centre. This role would suit anyone from a retail background who is looking for a move into office based work.



Duties will include:




  • Dealing with calls, emails and live chat from customers

  • Updating internal systems

  • Processing refunds

  • Escalate where required

  • Make outbound calls when required

  • Assisting other members of the team if required




We are looking for candidates with:




  • Excellent customer service skills

  • Strong IT skills

  • Ability to work efficiently and under pressure at times

  • Proactive nature and initiative

  • Bubbly, outgoing and friendly personality

  • Flexible with regards to working hours



If you are interested and meet the above criteria please send your CV ASAP to lizzie.kelly@office-angels.com or call the branch on 0161 832 7600 if you have any queries. Due to the high volume of CVs we are currently receiving we are unable to reply to each application. If you have not heard from us within 5 days then unfortunately you have been unsuccessful on this occasion.

Office Angels is an equal opportunity employer

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://www.office-angels.com/candidate-privacy

To speak to a recruitment expert please contact Lizzie Kelly