Customer Service Advisor - Healthcare

  • Location
    Manchester, Greater Manchester
  • Category
    Customer Service - Customer Service Advisor
  • Contract Type
    Permanent
  • External Reference
    JN-082019-86029
  • Salary
    20000 £ - 22000 £ / Year

Office Angels are recruiting for a Customer Service Advisor to work for a healthcare company in Manchester City Centre.


The successful candidate will be joining a supportive team and manager with a clear development plan.


Duties will include but are not limited to:



  • Dealing with incoming calls

  • Reception duties

  • Answering queries

  • Booking, amending and cancelling appointments

  • Contacting patients regarding appointments and medicines

  • Sending out information packs to customers

  • Arranging transport

  • Booking meeting rooms


Excellent customer service skills are essential and you must also be presentable and personable. You should have the ability to pick up new systems quickly and work well as part of a team.


Hours


37.5 hours per week


Monday - Friday shifts between 8am - 7.30pm


1 Saturday in 4 10am - 2pm



Salary/Benefits



£20,000 - £22,000 dependent on experience


Birthday off work


Discounts on healthcare services


Pension



If you are interested in this role and meet the above criteria, please forward your CV to lizzie.kelly@office-angels.com or for any questions, call the office on 0161 832 7600.


By registering with Office Angels you will benefit from the support of a dedicated and experienced recruitment consultant, have access to various interviewing techniques, regular updates of the local employment market and consistent feedback on all interviews. This service is offered right through to the day you start your new role and beyond

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://www.office-angels.com/candidate-privacy

To speak to a recruitment expert please contact Lizzie Kelly