Customer Service Admin

  • Location
    Feltham, Greater London
  • Category
    Customer Service - Customer Service Advisor
  • Contract Type
  • External Reference
  • Salary

Customer Service Administrator - Hounslow - £10 - On going temporary

Office Angels Staines is currently seeking a Customer Service Admin for an ongoing temporary position. You will work in in a great family feel office, where no two days are the same. You will be providing excellent Customer Service working directly with customer enquiries and ensuring all problems are resolved or escalated.

Working hours are 8.30am - 5.30,pm, After 3 months there will be a shift pattern with these hours and also 6.30am, - 3.30pm. Monday to Friday.

A day in the life of your new role:

  • You will work as part of team on daily enquires from customers

  • All enquires come through by email

  • Enquiries need to be investigated, assigned and scheduled out for work. You will need to understand the levels of urgency and working to the deadlines once the urgency has been qualified

  • Raising jobs once qualified on the business system

  • Managing complaint calls in a professional manner

  • Follow business procedures

We would love to speak to you if;

  • You have experience in an office Customer Service office role previously

  • Are methodical, and have a high attention to detail

  • Computer literate and able to pick up new systems quickly

  • Live in the local area

Please call/email Sam Warnes - 01784 460981 - The start date for this position is Monday 20th January.

By registering with Office Angels, you will benefit from the support of a dedicated and experienced Recruitment Consultant and have access to various interviewing techniques, regular updates of the local employment market and consistent feedback on all applications. Perks include, up to 28 days

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser:

To speak to a recruitment expert please contact Sam Warnes