Customer Sales Advisor - earn £400-£1,000 a month in bonus!

  • Location
    Folkestone, Kent
  • Category
    Customer Service - Customer Service Advisor
  • Contract Type
  • External Reference
  • Salary

Do you love speaking to customers on the telephone? Providing a consultative service and earning some amazing bonuses? If so read on.

I have recruited for this company for 6 years, they have an £11m turnover and I have seen them rapidly grow. Based in new offices you will work as part of a dedicated, hard working and fun team of 5.

My client offers enviable benefits including:

  • 20 days annual leave plus 3-4 to take over Christmas

  • Free parking

  • The hours of work are Monday - Thursday 8am-5pm or 8:30-5:30pm (with 1/2 hour for lunch) and on a Friday 8am-4:30pm or 8:30am-5pm (with 1/2 hour for lunch), a perfect early finish for the light summer evenings on their way

  • There are incredible incentives; for example Amazon vouchers, supermarket and cinema vouchers, a 'Leave Early Friday' award nominated for the most hard working employee, nominated by the Department Manager

As a Customer Sales Advisor your role will involve:

  • Processing telephone sales orders

  • Handling customer enquiries and maintaining the data base

  • Providing accurate product information, attending product presentation and training sessions to keep up to date on product developments

  • Producing sales quotations/pro-forma invoices

  • Completing on-line enquiries and call backs

  • Liaising with the web team to ensure functionality and performance of the websites.

  • Checking all telephone orders for content and location

  • Checking all telephone orders are fully paid for before despatch

  • Helping to identify fraud orders

The skills and experience required for this role are:

  • Previous experience of working within a similar customer service/sales role is essential

  • A passion to provide excellent customer service on every call

  • A desire to achieve/exceed targets and earn some excellent bonus!

  • Extremely organised individual, you will be able to respond efficiently and effectively to any demands, managing and prioritising your workload to ensure that your work is of the highest standard

  • MS Office experience

If this sounds like the ideal role for you and it matches your skills and experience then apply today.

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