Customer Service Coordinator

  • Location
    Wolverhampton, West Midlands
  • Category
    Admin. Secretarial and PA - Administrator
  • Contract Type
    Temporary contract
  • Salary
  • OrganizationType

Job Type: Temporary Contract (Approximately 3 months)

Job Role: Customer Service Administrator

Hours: Monday to Friday, 8:30am until 5:00pm

Pay: £10.00 per hour

Location: Wolverhampton

Start Date: Immediately

Office Angels are currently recruiting for a Customer Service Administrator to work for a leading Property Development company located in Wolverhampton. As the Customer Service Administrator, you will be an integral part of the business providing efficient support to their customers.

You will be comfortable and excel in the below responsibilities:

  • First point of contact for customer enquiries, queries and escalations (predominately via email correspondence)

  • Monitoring email correspondence and handling all customer interactions in a professional manner

  • Conducting outbound call activity (where required)

  • Reviewing, investigating and effective resolution of customer complaints

  • Accurately updating customer data onto an internal database system

  • Effective liaison with colleagues and sub-contractors

Experience / Skills required for this role:

  • Proven track record in delivering a proactive customer experience

  • Excellent written and verbal skills to engage with customers, suppliers and subcontractors

  • Ability to work efficient independently and as apart of a team

  • Ability to provide a solution focused approach

  • Excellent accuracy and attention to detail

  • Competent computer skills - ability to use Microsoft applications including Outlook, Word and Excel

This is a great opportunity to utilise your skills and expertise whilst working for a reputable organisation

If you possess the required skills and experience then please apply now - immediate starts are available for the successful candidates.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Anraj Srah