Customer Service Coordinator

  • Location
    Brentwood, Essex
  • Category
    Admin. Secretarial and PA - Administrator
  • Contract Type
    Permanent
  • Salary
    £30,000.00/Year
  • OrganizationType
    Office

Customer Service Coordinator


Brentwood, Essex


£30000


Monday - Thursday 8.30am-5pm, Friday 8.30am-3.30pm


Parking on site, beautiful offices with amazing facilities, healthcare & pension scheme!


My client, a professional and successful business based in Brentwood, is looking for a Customer Service Coordinator to join their busy team on a permanent basis.


Responsibilities include:



  • Receiving and logging telephone calls and emails from customers in to the customer service system

  • Ensuring the correct allocation of work to the customer support operative team, site teams and contractors

  • Preparing and issuing weekly reports

  • Liaising with other departments as required

  • Overseeing the work of contractors and reporting any issues to the Head of Customer Service

  • Maintaining reasonable timescales for customers and ensuring that customers are kept informed throughout

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Sera Sondh