Customer Service Consultant - Immediate Start!


JOB TITLE: Customer Service Consultant


LOCATION: Brighton


DURATION: 5 Months initially


Start Date: 26th July


SALARY: £18,600 (pro rata) + excellent benefits.



WE ARE RECRUITING!


We are currently recruiting for multiple positions to join our market leading global Client based in the heart of Brighton!


A bit about your new role:



  • Taking end to end ownership for the resolution of all inbound customer enquiries and contacts. Manage all queries through to resolution

  • Accurately maintaining and updating customer records on the customer management system. Ensure that records are accurately updated whenever a customer makes contact

  • Complying with all regulatory and governance requirements including FCA and Treating Customers Fairly

  • Achieving all targets for contact handling, turnaround times and quality

  • Being proactive in responding to queries in the most efficient way possible for the customer


About you:



  • A passion for delivering extraordinary customer service, within a customer focused environment

  • Experience in handling complaints or customer dissatisfaction, ideally in a financial services environment

  • Excellent communication and written skills

  • Dedication in helping others

  • Experience of working with people within a customer focused role

  • We are ideally looking for candidates who have previous experience of working in the regulated Financial Services sector.


To be considered you must be available to start on 26th July 2021 and be within commutable distance of central Brighton.


For more info and to be considered for this fantastic opportunity, apply with your CV today!!!


By registering with Office Angels you will benefit from the support of a dedicated and experienced recruitment consultant, have access to various interviewing techniques, regular updates of the local employment market and consistent feedback on all applications. This service is offered right through to the day you start your new role and beyond.


Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy.


Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 72 hours of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - www.officeangels.com.




Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Lucy Kneller