Customer Service Co-ordinator

  • Location
    Edenbridge, Kent
  • Category
    Customer Service - Account Manager
  • Contract Type
    Permanent
  • Salary
    £ 25000 - £ 26000 / Year
  • OrganizationType
    Office

Customer Service Co-ordinator


Edenbridge - free parking


£circa25,000 + per annum DOE


Office hours; 9-5.30pm Monday - Friday


Excellent Benefits Package; 24 days holiday + BH, Pension, Life Assurance, Annual Salary reviews, Private Healthcare, Profit Related Annual Bonus. Xmas Close.


Culture: Fast, dynamic, professional and fun.


Do you thrive on providing a first-class Customer Service? Can you manage your own workload to ensure orders and booked, fully managed from start to finish and delivered on time? Do you want to work in a bright, modern and open plan office with industry experts and a clear development path?


This award winning business has a rare and exciting role that will give you a unique chance to play a key part in a busy team. Supporting the Customer Division and Order Processing side of the business along with completing all relevant administration with accuracy. Training will be provided on the product and procedures, you just need the enthusiasm and take pride in your customer service skills!


Key elements of the role



  • Acting as a customer's internal point of contact, ensuring customers' requirements are met and all orders are dealt with efficiently.

  • Liaising with planning and production teams to negotiate production and delivery dates.

  • Dealing with both new projects and repeat orders for the customer from beginning to end.

  • Supporting both External Sales and External Account Managers with their internal admin.

  • Communicating and updating progress with external Sales Manager/s on a daily basis.


Does this sound like you?



  • Customer-focused

  • Able to deal with people at all levels both within and outside the company

  • Works well with colleagues and is keen to be part of a team

  • Capable of managing multiple tasks and prioritise own workload

  • Able to work to tight deadlines and make decisions under pressure

  • Self-motivated


Why work for this company?



  • You will liaise with different teams and external contacts, enhancing your communication skills

  • Your training will come from the very best talent in the manufacturing sector

  • Excellent Career Development as you are based at the Head Office!

  • As an employee owned business you will benefit from secure employment and future bonuses

  • You will visit some of the suppliers with the team to understand the process in your first few months

  • The office is great; modern, bright and very friendly - the team are industry leaders

  • Clients include British Airways, M&S and Nestle to name a few


Please apply online with your most up to date CV for immediate consideration for this role, salary is flexible depending on experience.


This role is being managed by Office Angels - Debbie Foster - Tunbridge Wells - 01892 614242


debbie.foster@office-angels.com

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Debbie Foster