Customer Service

  • Location
    Bushey, Hertfordshire
  • Category
    Customer Service - Call Centre - Inbound
  • Contract Type
    Permanent
  • Salary
    £23,000.00/Year
  • OrganizationType
    Office

Rapidly growing company based in Bushey are recruiting for multiple claims handlers/customer service individuals to manage multiple accommodation/housing claims. The company offers hybrid working after probation period, wellness workshops, annual bonus, 22 days holiday plus bank holidays, free gym classes and social events throughout the year.


Job Title: Customer Service/Claims Handler


Location: Bushey


Salary: £23,000 - £26,000


Hours: Monday - Friday 9am - 5.30pm (£23,000) and Mon,Tues,Thurs,Fri,Sat 9am-5.30pm (£26,000)


As a Claims Handler you will be responsible for:



  • Manage multiple claims at once

  • Coordinate bookings, organise extensions/cancellations of bookings

  • Liaising with Insurance company's and loss adjusters daily

  • Updating the accommodation team on any new claims/enquires

  • Handle customer escalations


This amazing company would like to recruit a candidate with the following



  • Previous customer service experience and a confidence when answering high volumes of calls

  • Excellent verbal and written communication, patience and empathy

  • Competent using Microsoft office packages


If you have the above skills and experience then please apply today - this is such an incredible opportunity!


Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on 01923 255626 ASAP or within 24 hours to discuss the position in further detail with Fiona (Permanent Consultant).


We look forward to your application.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Fiona Yule