Customer Service Advisor
12 month role
Monday to Friday 9am-5pm
- Takes care of standard order and quotation processing and follow up by telephone while pro-actively challenges these (mainly during call) to find added value for customer
- Answers and takes care of general and technical questions by customers and ensures their escalation when required.
- Able to provide CS and non-CS updates.
- Acts as liaison between customers, production and distribution departments related to specific customer orders.
- Ensures active Customer development.
- Pro-actively identifies "business opportunities" and secures information transfer to the company to actively support the current sales activities
If you are interested in this role please contact email@example.com
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