Customer Service Advisor

  • Location
    Tunbridge Wells, Kent
  • Category
    Customer Service - Call Centre - Inbound
  • Contract Type
  • Salary
    £ 21000 - £ 23000 / Year
  • OrganizationType

Customer Service Advisor

Tunbridge Wells

£21,000 - £23,000

Are you looking for a role within Customer Service?

Looking for a role that offers the flexibility of hybrid working and room for progression within a large organisation?

We are working with our client based in Tunbridge Wells to recruit a Customer Service Advisor to join their team on a Full Time / Permanent basis.

The role will involve:

- Answering inbound calls and managing the clients query

- Responding to email enquiries

- Managing complaints and escalating where required

- Setting up payment plans

- Liaising with internal and external stakeholders in order to resolve queries

The client is looking for candidates who are great communicators, with a confident and calm telephone manner and who want to join an organisation that will offer longevity and career progression.

They offer great benefits including 30 days holiday, hybrid working (2 days a week from home) and discount at big retailers.

Don't miss out on this fantastic opportunity apply online today.

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To speak to a recruitment expert please contact Natalie Marsden