Customer Service Advisor - Temp to Perm

  • Location
    Portsmouth, Hampshire
  • Category
    Customer Service - Customer Service Advisor
  • Contract Type
    Temporary contract
  • Salary
  • OrganizationType

Do you have excellent customer service skills and want to work in Havant?

Are you a fantastic communicator who offers experience in either a retail or call centre?

If so this growing company is looking for you!

Having been established for over 100 years, this quality driven company certainly aims high and serves over 200,000 customers in the local area. Employees are their most important asset and with over 200 staff, there is plenty of opportunity to be had once you are working for them. This includes training, development and upskilling - you may even end up with a qualification!

Are you available to start ASAP? If so they would love to temp you first, just to ensure you enjoy the role and they can utilise your experience. Following this period of temping there will the be a discussion around the role becoming a permanent one. We will be there to support you all the way in this process.

Working hours are 9am - 5pm, Monday to Friday with a 45 minute break.

What you will be doing…

  • Being the main point of contact for all enquiries as part of a supportive team

  • Liaising with a wide range of customers to confirm billing details

  • Advising customers on tariffs of which you will be trained on

  • Using your IT skills to accurately update Excel spreadsheets

  • Maintaining office systems and processes

To be successful in this role you will have…

  • Experience within customer service and a love for providing excellent standards of care

  • Confident using bespoke systems & Microsoft office although full training will be given

  • A keen eye for detail - if you are a stickler for being 100%, this role is perfect for you

  • Excellent organisational skills - be that list making, using spreadsheets or a daily diary, being efficient in this role is essential

Benefits of becoming an Office Angels Temp

By working for Office Angels you will benefit from a wide range of perks!

  • Weekly Pay

  • Up to 28 days annual leave

  • Dedicated consultant to support your job search

  • First opportunity to see permanent positions

  • Access to free eyecare vouchers

  • Temp of the Month awards

  • Access to Boost, for online discounts

  • Timesheets can be completed on mobile devices

  • Discount schemes

  • Access to Well-being platforms

What to do next?

Call Alice Pooley today at Office Angels, South Coast to discuss your application 0238022 6670 / or apply online ASAP as we review applications immediately

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Alice Pooley