Customer Service Advisor

Role: Customer Services Advisor

Location: Solihull

Salary: £17,000 - £22,000

Hours: 09:00-17:30 Monday - Friday

Duration: Permanent

Do you offer first class Customer Service? Do you enjoy working in a fast-paced environment? Are you a strong communicator? Do you have a keen eye for detail? Then this role might be for you, working as a Customer Support Advisor you will become an integral part of the business, ensuring the smooth running of the customer service team.

The main responsibilities of this role include, but are not limited to:

  • First point of contact for customers

  • Manage all customer queries

  • Outbound calls to customers

  • Build relationships with and manage key accounts

  • Providing information on company products and services to the customer

  • Dealing with customer complaints where required

  • Completing Sales Order Forms

  • Carrying Out Account Reviews and monthly calls for all accounts

  • Assisting Accounts Department with queries

  • General Administrative tasks

Key Skills and Experience for the Customer Service Administrator:

  • Strong communicator with excellent telephone manner

  • Excellent IT Skills including Microsoft Packages, Salesforce would be desirable

  • A flexible work approach

  • Ability to work within a small team

If this opportunity sounds appealing to you, apply today or email for more information. This is a two stage interview process and my client can interview immediately.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Sophie Pugh