Customer Service Advisor

Office Angels are recruiting on behalf of our client in Rotherham who have gone from strength to strength and are looking to expand. Our client is seeking a Customer Service Advisor to join their busy Service department. If you are looking for a role that offers flexible working & the ability to work remotely post lockdown then this is the role for you.



Customer Service Advisor


Rotherham based office - Work from home


£18,000pa - £19,000pa


21 days holiday plus bank holidays


Free parking, health care plans, flexible benefits package & incentives!


Duties:



  • Answering customer queries via phone and email

  • Delivering first class customer service

  • Inputting of customer orders and quotes

  • Work with other departments in order to provide excellent customer service

  • Ensure queries are followed and resolved in a timely manner

  • Inputting accurate information and ensure systems are updated

  • Liaising with engineers and ensuring service visits are well organised



Experience required:



  • Previous experience of working in a busy customer service environment

  • The ability to build relationships with customers

  • Experience working in a Service department would be an advantage

  • The ability to manage and priorities own workload


If you have previous experience working in Customer Service / Administration & are looking for a new challenge with the ability to work remotely then apply ASAP.


For further information contact Jess Nortrop - jess.nortrop@office-angels.com / 0114 273 0888


Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://www.office-angels.com/candidate-privacy

To speak to a recruitment expert please contact Jess Nortrop