Customer Service Advisor + Parking + 9-5 hours

  • Location
    Havant, Hampshire
  • Category
    Customer Service - Call Centre - Inbound
  • Contract Type
  • Salary
    £ 22000 - £ 23000 / Year
  • OrganizationType

Do you have superb customer service skills and want to work in Havant?

Are you a fantastic communicator who offers experience in either a retail or call centre?

If so this growing company is looking for you!

Having been established for over 100 years, this quality driven company certainly aims high and serves over 200,000 customers in the local area. Employees are their most important asset and with over 200 staff, there is plenty of opportunity to be had once you are working for them. This includes training, development and upskilling - you may even end up with a qualification!

Working hours are 9am - 5pm, Monday to Friday with a 45 minute break.

What you will be doing…

  • Being the main point of contact for all enquiries as part of a supportive team

  • Liaising with a wide range of customers to confirm billing details

  • Advising customers on tariffs of which you will be trained on

  • Using your IT skills to accurately update Excel spreadsheets

  • Maintaining office systems and processes

To be successful in this role you will have…

  • Experience within customer service and a love for providing excellent standards of care

  • Confident using bespoke systems & Microsoft office although full training will be given

  • A keen eye for detail - if you are a stickler for being 100%, this role is perfect for you

  • Excellent organisational skills - be that list making, using spreadsheets or a daily diary, being efficient in this role is essential

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Angela Smith