Customer Service Advisor

  • Location
    Newcastle Upon Tyne, Tyne And Wear
  • Category
    Customer Service - Call Centre - Inbound
  • Contract Type
    Permanent
  • Salary
    £ 20000 - £ 28000 / Year
  • OrganizationType
    Home/Office


JOB TITLE: Customer Service Advisor


LOCATION: Newcastle upon Tyne


SALARY: £20,000 PA - £28,000 OTE


TERM: Permanent


HOURS: Monday to Friday - Occasional Saturday every month


START DATE: ASAP



We have a brand new opportunity working with a fantastic organisation that prides themselves on excellent customer care and individual progression. They are looking for someone to join their Aftersales Customer Care team to support inbound calls and to maintain a high standard of customer service This would be a great opportunity for someone looking to start their professional career in Customer Services, working in modern offices. With an amazing training program and an attractive bonus scheme, this is an opportunity not to be missed!



The day to day duties in your new job would be:




  • Being the first point of contact for any inbound calls received from Customers

  • Creating customer bookings on a bespoke system

  • Delivering a high standard of customer care

  • Supporting with any customer queries

  • Upselling ad-on packages/ deals



We'd love to speak to candidates who:




  • Have previous experience in Retail or Sales



  • Have good IT skills and can learn new systems

  • Want to learn and establish a career

  • Are available immediately and are committed to starting a new role




Next steps…



Apply today and, if you are suitable Rebecca will be in contact shortly

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.


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To speak to a recruitment expert please contact Rebecca Ivory