Customer Service Advisor

  • Location
    Guildford, Surrey
  • Category
    Customer Service - Call Centre - Inbound
  • Contract Type
  • Salary
  • OrganizationType

Customer Service Advisor

Central Guildford

£25,000 plus 24 days holiday + BH, Pension, private healthcare, Hybrid working, discount on staff products, supportive team culture & SO MUCH MORE!!!

Monday -Friday (9am-5pm)

We are currently working with an established and highly passionate business in Guildford who are on the hunt for an enthusiastic Customer Service Advisor to join the friendly team.

In this role, no two days will be the same!! If you have excellent communication skills, a practical approach, and a passion for providing exceptional customer service, then this could be the perfect role for you!

Key Responsibilities:

  • Providing accurate and up-to-date information and product advice via telephone, email, and social media channels.

  • Liaising with courier companies and other suppliers

  • Assisting with exciting company events and photo-shoots

  • Handling general office duties as required.

Skills/ Experience:

  • Previous Experience working in a similar role

  • Adapt to changing priorities and tasks while maintaining a high level of attention to detail.

  • Possess a clear and confident telephone manner, and proactively resolve customer issues.

  • Show strong organisational and methodical skills, with a positive "can-do" attitude and a willingness to learn

  • Proficient using excel in MS Office skills.

If you are passionate about delivering exceptional customer service, thrive in a fast-paced environment, and want to join an innovative and fast-growing organisation, then we would love to hear from you!

Click on the apply button or call me, Annie Hollidge for more information on the role on 0208 542 6688

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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To speak to a recruitment expert please contact Annie Hollidge