Customer Service Advisor

  • Location
    Godalming, Surrey
  • Category
    Customer Service - Call Centre - Inbound
  • Contract Type
  • Salary
    £ 25000 - £ 30000 / Year
  • OrganizationType


Are you passionate about providing expert advice and exceptional service to customers?

Do you thrive in a supportive and friendly work environment?

If so, we have an exciting opportunity for you!

Customer Service Advisor

Location: Milford, Surrey- Free Parking

Full time Office Based

£25,000 -£30,000 (based on experience)

Benefits: 25 days holiday+ Bank Holidays, Staff Discounts, Pension Scheme, Full training and Development opportunities Study Support & SO MUCH MORE!!

Hours: Monday -Friday 08:30am - 5pm

We are excited to be working with this leading insurance company who due to rapid growth are currently seeking an experienced Customer Service Advisor to join their friendly team in surrey.

You do not need previous insurance experience for this role, if you have excellent customer service skills and are looking to challenge yourself into a new sector then we want to hear from you!

Sounds interesting?? What will my duties include?:

  • You will be providing expert advice and guidance on motor and personal insurance products

  • Assist clients with obtaining quotes, renewals, and mid-term adjustments

  • Seek additional insurance opportunities and introduce financial services (pension, investments & protection)

  • Process policy applications and amendments efficiently and accurately

  • Answer customer enquiries via phone, email, and in person (if applicable)

  • Resolve any issues promptly and professionally, ensuring customer satisfaction

  • Maintain accurate records and contribute to a positive and efficient team environment

Skills/ Experience:

  • Excellent communication and interpersonal skills

  • A strong customer service focus, with a passion for exceeding expectations

  • The ability to build rapport and trust with clients

  • Confidence using computers and insurance software (training provided)

  • A positive and proactive attitude

If this is for you then you should apply today! If you know someone else who may be suitable, please pass on their details or ask them to apply!

Click on the apply button or call me, Annie Hollidge for more information on the role on 0208 542 6688.

We do aim to get back to everyone however due to the high volume of applications we cannot guarantee a direct response. If you do not hear back within 2 weeks, then unfortunately this means your application has been unsuccessful.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Annie Hollidge